Hello, my name is Lateefah Olaniran

I answer customer questions fast and keep things friendly. I also book appointments so everyone knows what’s next.

Top Skills

  • Time Management

  • Conflict resolution

  • Microsoft Office

  • Team Collaboration

  • Follow-Up Coordination

  • Google Workspace

  • Phone etiquette

  • Inbound and outbound communication

  • Building rapport

  • Appointment Scheduling

  • Customer Support

  • Active Listening

  • Record keeping

  • Client Relations

  • Calendar management

  • Problem Solving

Guarantees

  1. I will honor my promise to the best of my ability.

  2. I promise to only accept clients whom I believe I can genuinely help

  3. I will treat my clients with respect and respond to them in a timely manner

Character

  • confident

  • determined

  • charismatic

Lateefah O.

Tags

  • zendesk

  • time-management

  • appointment-scheduling

  • salesforce

  • lead-qualification